All Our Plans Include

Live dashbaord

Call traffic statistics on realtime basis

Multi-level IVR

To offer self-help option to customer basis his preference

Unlimited channels

Capability to log all calls - creation of unlimited agents possible

Call recording

Availability of all call recordings for a duration of 12 months

SMS Notification

Caller details sent as SMS notification to agent post call termination

Call tracking

Easily track your customer calls to increase productivity and sales

API Integration

Capability to integrate with third-party systems

Filters for analysis

Use various filters to generate call reports the way you like

Reports download

Download report in CSV format for excel visualization

After hours call routing

Play a recorded message to the callers who call after office hours

Sticky agents

Let your callers speak to the same agent they spoke before

Block callers

Block malicious callers

Custom greeting

Greet your callers with customized and professional voice

Conversation notes

Capability to add conversational notes to each call